1. General Return Policy

At ChoppersCycle.com, operated by EZ Shop LLC, we specialize in genuine OEM Harley-Davidson parts, take-off parts, used motorcycle components, and aftermarket accessories.

Because most of our products are used, pre-owned, or take-off parts, all sales are generally considered final, and we do not accept returns or exchanges for change of mind or incorrect purchases.

However, we understand that exceptional circumstances may arise. If you have a reasonable concern regarding your purchase, please contact us at sales@chopperscycle.com. We will review your request individually and do our best to find a fair solution.

2. Product Condition

Many of our products are removed from motorcycles and may show signs of previous installation, handling, storage, or normal wear.

We make reasonable efforts to provide accurate product descriptions and photographs so customers can evaluate the condition before purchasing.

Minor cosmetic imperfections consistent with a used or take-off part are not generally grounds for a return.

3. Fitment and Compatibility

Customers are responsible for verifying that a part is compatible with their motorcycle before purchasing.

We recommend checking the OEM part number, motorcycle model, year, and fitment details.

If you are unsure about compatibility, please contact us before placing your order.

4. Damaged, Incorrect, or Misrepresented Items

If you receive an incorrect item, an item damaged during shipping, or a product that is materially different from its description, please contact us as soon as possible at sales@chopperscycle.com.

Please include:

• Your order number.

• A brief explanation of the issue.

• Clear photographs of the product and packaging, where applicable.

We will review the situation and arrange an appropriate resolution, which may include a replacement, return, or refund.

5. Return Exceptions

Although we generally do not accept returns, we may consider reasonable return requests on a case-by-case basis.

All returns must receive prior authorization from ChoppersCycle.com.

Customers should not ship products back without contacting us and receiving return instructions.

For discretionary returns, return shipping costs are generally the customer’s responsibility unless otherwise agreed.

6. Refunds

If a refund is approved, it will generally be issued to the original payment method after the applicable return requirements have been satisfied.

Processing times may vary depending on your payment provider.

7. Contact Us

We value our customers and aim to resolve genuine concerns fairly and professionally.

For return requests, damaged products, or questions about your order, please contact:

ChoppersCycle.com
Operated by EZ Shop LLC
Email: sales@chopperscycle.com
Website: https://chopperscycle.com

Last Updated: October 24, 2026